Troubleshooting

How do I share my ClickCease account with others?

allow others access to your clickcease account. Share your clickcease account.

Written by Jake
Updated over a week ago

How does the manual excluded IPs list impact the exclusion list cap of 500 slots?

Written by Jake
Updated over a week ago

Where do I find my tracking code?

The ClickCease tracking code can be found under the domain setup tab

Written by Jake
Updated over a week ago

What is the difference between IPv4 and IPv6?

This article explains phrases like Internet Protocol (IP), IPv6 and IPv4

Written by Joe
Updated over a week ago

Does ClickCease support Parallel tracking? Of course!

Here is what you need to do before you enable parallel tracking in your Google Ads account

Written by Joe
Updated over a week ago

Why can't I see my own ads?

What should you do if your IP is blocked and your ads aren't visible

Written by Jake
Updated over a week ago

Google Ads 500 IPs per campaign limit

The article explains how ClickCease handles the 500 IPs per campaign limit when fighting click fraud.

Written by Jake
Updated over a week ago

I want to switch the domain currently protected by ClickCease

Written by Jake
Updated over a week ago

Applying for a Google refund

Written by Jake
Updated over a week ago

I am not seeing ad traffic in my dashboard

Written by Jake
Updated over a week ago

What is auto-tagging?

Written by Rafael
Updated over a week ago

I've added IP addresses manually to the "add your own IPs" list, yet I do not see them being blocked in Google Ads, why?

Written by Rafael
Updated over a week ago

How does your system combat click fraud on call only campaigns and ads?

Written by Rafael
Updated over a week ago

How do I approve your access request in Google Ads?

Written by Rafael
Updated over a week ago

How does your system determine that an IP is fraudulent? and when it does, does it notify me or does it block it automatically?

Written by Rafael
Updated over a week ago

I am unable to approve your access request. It says 'pending' and can't be changed

Written by Rafael
Updated over a week ago

How long does it take for your system to start working?

Written by Rafael
Updated over a week ago

I've forgotten the Email account I've signed up with.

Written by Rafael
Updated over a week ago

I've forgotten the password for my ClickCease account.

Written by Rafael
Updated over a week ago