Advice and answers from the ClickCease Team

Troubleshooting

18 articles in this collection
Written by Jake G and Rafael

Why can't I see my own ads?

Written by Jake G
Updated over a week ago

How does the automatic IP blocking feature function when the Adwords 500 IP cap is reached?

Written by Jake G
Updated over a week ago

I want to switch the domain currently protected by ClickCease

Written by Jake G
Updated over a week ago

Applying for a Google refund

Written by Jake G
Updated over a week ago

I am not seeing ad traffic in my dashboard

Written by Jake G
Updated over a week ago

What is auto-tagging?

Written by Rafael
Updated over a week ago

Why am I only seeing organic traffic on my ClickCease account?

Written by Rafael
Updated over a week ago

I've added IP addresses manually to the "add your own IPs" list, yet I do not see them being blocked in Adwords, why?

Written by Rafael
Updated over a week ago

How does your system combat click fraud on call only campaigns and ads?

Written by Rafael
Updated over a week ago

How do I approve your access request in Adwords?

Written by Rafael
Updated over a week ago

How does your system determine that an IP is fraudulent? and when it does, does it notify me or does it block it automatically?

Written by Rafael
Updated over a week ago

I am unable to approve your access request. It says 'pending' and can't be changed

Written by Rafael
Updated over a week ago

I am seeing that the click traffic from Adwords and the click traffic displayed on ClickCease does not match. What could be the cause of this discrepancy?

Written by Rafael
Updated over a week ago

Why aren't my ad clicks displayed on my dashboard?

Written by Rafael
Updated over a week ago

Awaiting Adwords access notification

Written by Rafael
Updated over a week ago

How long does it take for your system to start working?

Written by Rafael
Updated over a week ago